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Phone Operator

Wayne County Dept of Job & Family Services

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Wayne County Dept of Job & Family Services
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Job Details

The Wayne County Department of Job & Family Services is seeking to fill a full-time Phone Operator position. Duties include, but are not limited to: customer service via phone communication with public answering questions, handling requests for information, explaining letters, messages and other information to applicants/recipients of benefits, general problem solving and related clerical duties. Ideal candidate will be organized, possess strong computer skills, and be a critical thinker who can communicate professionally and positively with a diverse population to provide excellent customer service. Reliable attendance a must. Minimum qualifications: High School diploma or equivalent; Associates degree preferred. Experience with phone interviewing, or customer service background a plus. Friendly personality and willingness to learn a must. Starting salary is $10.57 per hour. Excellent fringe benefits including health, dental, vision and OPERS retirement. Applicants with the education, training and/or experience in an amount equal to the minimum qualifications stated above, please submit your resume to the attention of Personnel Department, Wayne County Department of Job & Family Services, P.O. Box 76, Wooster, OH 44691 no later than January 27. Wayne County Department of Job and Family Services is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
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